FAQ
Find answers to common questions about our services.
To apply for a residence certificate, you can visit the office directly with supporting documents such as ID card and proof of residence. Staff will guide you through the process.
Our office services are not available on national or regional holidays. We are open Monday to Friday, 08:00-16:00 WIB.
You can contact us by phone at 0282-123456 or via email at [email protected].
The processing time for a residence certificate application typically takes 3-5 business days. We will notify you via SMS or phone call once the process is complete.
Currently, business certificate applications must be submitted in person at the office. We are developing an online service for next year.
To apply for an electronic KTP, please visit the office with complete documents (Family Card, Birth Certificate, and Copy of KTP). The process will be completed within 7 business days.
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